USA Voice & Data understands that besides balancing budgets and providing accurate reporting of the business' financials, CFOs and Controllers are responsible for spearheading efforts to reduce business expenses and increase the business bottom-line. We provide strategic telecom advisory and brokering services to help CFOs and Controllers meet all these expense-reduction goals and we help them model their Total Cost of Ownership (TCO) for new technology initiatives and telecom investments.
Increasing The Bottom Line
Bottom Line improvements come from increasing sales or reducing operational costs, but the most effective means by far is by reducing operational costs as these savings go directly to the bottom line. USA Voice & Data's strategic telecom advisory and brokering services allow us to realize between 20% and 40% in telecom services cost savings for over 80% of our clients, while also providing new business capabilities and driving employee productivity.
Managing Operational Costs
As more and more business is being done over the internet or over the phone, telecom expenses, already one of the top 10 operational costs of any business, continue to grow. Most CFOs and Controllers were not hired for their expertise in managing Telecom, Data Center or Networking service expenses. They were hired because of their expertise and experience in the actual management of staff and their ability to keep business financial operations running smoothly.
CFOs and Controllers recognize that Telecom Expense Management (TEM) falls outside their core expertise and come to USA Voice & Data when they are tasked with reviewing these costs or preparing budgets for their Telecom, Data Center or Networking services. We have proven brokering and budget management capabilities for businesses of all sizes. For larger firms, with significant cellular expenses or a telecom spend over $100,000 a month, we recommend TEM solutions which automate invoice management (auditing, invoice coding and cost allocation, disputes, recovery and reconciliation) and management reporting (service spend, trending, dispute, recovery, saving, reconciliation and customized reporting.) This automation will free up a lot of time for the CFO, Controller or their team members for other finance activities.
Funding Capital Projects
USA Voice & Data can help when businesses find it difficult to obtain a lease or to fund major capital projects. Our proven advisory and brokering services allow us to realize 20% and 40% telecom services savings for over 80% of our customers, freeing up operating capital for important projects. Furthermore, if that capital is needed for an IT or Telecom's infrastructure upgrade, we can roll the entire investment in with new telecom services as an operational expense without any requirement for an upfront capital down payment.
Modeling Total Cost Of Ownership (TCO)
"Software-as-a-Service" (SaaS) provider-managed offerings have blazed a trail which telecom providers are now following with similar managed telecom offerings. Before approving a significant investment in telecom technology, CFOs and Controllers are wisely studying the Total Cost Of Ownership (TCO) of new telecom solutions. Businesses no longer have to invest tens or hundreds of thousands of dollars to own their own soon-to-be outdated new phone system, nor hire knowledgeable resources to maintain one. They have alternatives, including "Hardware-as-a-Service" (HaaS,) fully managed and hosted or premise-based VoIP solutions, in which all hardware and software upgrades are included as an operational cost with the associated telecom services. USA Voice & Data has expertise and access to a wide range of telecom infrastructure choices and will detail the TCO of each alternative before a client makes a regrettable telecom technology investment decision.
Management Reporting & Metrics
If the finance team is handling large number of providers and provider invoices, allocating/reallocating costs to different cost centers is time consuming. At the same time, cost center managers are expecting more from the finance team. It is no longer enough to be kept up to date on progress against their respective budgets, those managers also want automated notification if spending limits are exceeded or unusual billing variances are seen. In addition, they want to be able to easily click through reports and drill down for specific spending detail. USA Voice & Data has TEM solutions for larger clients with more complex telecom infrastructures to manage. These TEM solutions provide customized reporting, allow drill-down to specific bill detail and automate bill audit as well as cost center allocation.