USA Voice & Data understands that CIOs and IT Managers are being asked to stretch their IT budgets further and deliver more value by leveraging new technologies to provide additional capabilities and drive efficiencies. We provide strategic telecom advisory and brokering services for CIOs and IT Managers to meet all these goals, while allowing them to focus their attention on managing their IT staff, strategic IT development projects and operational maintenance efforts.
Managing Telecom, Data Center & Networking Budgets
CIOs and IT Managers are not hired because of their Telecom, Data Center and Networking budgeting or expense management skills. They are hired because of their expertise and experience in the actual management of IT staff, the reliable management of IT infrastructure and the delivery and maintenance of select core business applications.
CIOs and IT Managers recognize that expense management falls outside their core expertise and come to USA Voice & Data when they are tasked with reviewing these costs or preparing budgets for their Telecom, Data Center or Networking services. We have a proven brokering and budget management capability allowing us to realize between 20% and 40% in telecom services cost savings for over 80% of our clients.
Researching New Technologies
Telecom, Data Center and Networking services and technology continue to evolve at an alarming pace. With multi-year contracts limiting the flexibility to change and with the disruptive nature of change, CIOs and IT Managers tend to stay focused on managing their teams and the operations of their existing infrastructure. They do not have time for monitoring the marketplace for new technology developments or improvements in provider services. In contrast, USA Voice & Data’s specialty is procuring Telecom, Data Center and Network services on a daily basis and is able to keep abreast of all the latest developments and technologies.
When it is time for our clients to look at new technologies our 150 point requirements checklist can help accurately identify upgrade requirements and we can make sure our clients fully understand the different technologies, providers and service solutions now available to deliver the additional capabilities and efficiencies demanded.
Evaluating Return On Investment
As a CIO or IT Manager, you will inevitably be asked to model Return On Investment (ROI) before a budget can be approved for any large capital investment or technology related projects. USA Voice & Data strategic telecom advisory and brokering services provide you with a full ROI evaluation for any potential Telecom, Data Center or Networking services investments. These ROI evaluations are particularly helpful when considering competing technologies, for example Hosted VoIP services versus Premise-Based VoIP services. In these cases, the upfront capital and ongoing operational costs vary considerably. With capital becoming harder to obtain, USA Voice & Data provides you with a number of solutions where upfront one-time capital equipment costs can be fully avoided and those costs are instead rolled in with your regular monthly operational costs.
Implementing New Technologies
Businesses do not implement new technologies or services every day, and to ensure a smooth transition requires hands-on experience actually implementing those specific new technologies or services. Just as a business would hire an SAP expert or consultant if it had no experience implementing SAP, it needs someone to rely upon to oversee changes in Telecom, Data Center and Networking infrastructure. USA Voice & Data does not just help our clients define requirements, identify best solutions and broker the best price for the technology solution our clients select. We actually join our clients’ team and provide our clients the proven resources and expertise for managing all such implementations.
Leveraging External Specialists
Increasingly CIOs and IT Managers are recognizing their team’s core competences and leveraging external specialists to fill in the gaps where they lack a specific subject matter expertise. USA Voice & Data can fill any small gaps in your team’s Telecom, Data Center and Network services solutions expertise. We succeed when the CIO or IT Manager succeeds in delivering more reliable, cost effective and upgraded Telecom, Data Center and Networking services solutions.